Astral Hoops Reviews

Astral Hoops is a company known for being the original innovator of the LED smart hoop. They have been a top choice of professional hoopers and hula hoop enthusiasts for over 9 years. Their products, which include LED hoops, levitation wands, and contact staffs, are engineered and handcrafted by a dedicated team of passionate flow artists. They transform technology into art to light up your life. Their LED hoops are known for their large, powerful LEDs and greater battery capacity than other LED hoops, which makes the hoops shine brighter and burn longer. They also offer unique, psychedelic flash patterns by engineering a central processor to control the LEDs. Astral Hoops is located at 5778 Lamar St, Arvada, CO, 80002.

The popular products and services on shop.astralhoops.com include a variety of items related to hula hoops and flow arts. They offer Hula Hoops, Levitation Wands, Fans & Shapes, Fire Poi, and More Flow Accessories. Some specific products include the Anker Battery Bank, the Aquamarine (5/8) Polypro Hula Hoop, and Astral Care. They also offer Upgrade/Modifications and Service options for their products. Accessories such as an Extra Remote, USB-C Charging Cable, and a Hoop Bag are also available. Please note that this information is subject to change as the website updates its offerings.

The payment method for shop.astralhoops.com requires that reseller orders must be paid in full before they ship. A minimum of 30% must be paid before the items for your order are assembled. They accept credit cards, PayPal, and checks. A 3% processing fee will be added to orders paid with credit cards or PayPal. Orders paid by check will be shipped after the payment has cleared.

The shipping policy of shop.astralhoops.com includes the following points: All items sold may be returned within 30 days of shipping for a refund or 60 days for exchange. Items must be undamaged to receive a full refund. If an item arrives damaged from shipment, the customer is advised to contact the company as soon as possible for assistance. Shipping and handling is not refundable. If a customer is returning an item for repair or modification, they should allow 1 to 2 weeks for the work to be performed after the item is received. The company also offers a service where they can ship a box and a shipping return label to the customer for their convenience. However, this service is only available for items being sent from inside the continental US, and the return labels must be used within 30 days and are nonrefundable.

Astral Hoops offers a lifetime warranty on all of their LED props. They also provide the option to add extra protection with Astral Care. They have a 30-day return policy. As for their shipping policy, they do provide drop shipping with prior authorization. The actual shipping cost plus will be charged for drop shipped orders. Unless they have the item in stock, drop ship orders may take 1 to 2 weeks to fill. A tracking number will be sent when the item is shipped. If an item is returned as undeliverable, any additional shipping fees for reshipment or redirection will be charged to the reseller.

To return an item to Astral Hoops, follow these steps:

1. All items may be returned within 30 days of shipping for a refund, or within 60 days for an exchange. The items must be undamaged to receive a full refund.

2. If you're returning your hoop for repair or modification, please allow 1 to 2 weeks for the work to be performed after it is received.

3. Carefully package your hoop and send it to the following address: Astral Hoops Service Order # 5778 Lamar St Arvada, CO 80002. Make sure to include your 7-digit service order number on the box to help process your request quickly.

4. Fill any empty space in the box with paper, bubble wrap, Styrofoam, or other filler material. Always insure the shipment. You are responsible for the hoop's safe return.

5. Include your full name and return shipping address on the box. Including a second copy inside the box is also a good idea in case the label falls off the box in shipment.

Remember, shipping and handling is not refundable. If an item arrives damaged from shipment, please contact Astral Hoops as soon as possible for assistance. If you have any issues or if something's not as you expected, don't hesitate to contact Astral Hoops. They're there to help!